Why are we different to everyone else? Please read on...

Our pledge:

• Pharmacy led surgery liaison…If you wish, we can do the prescription requests and chasing (with your authority) saving staff time and frustration
  
  
• No miserable delivery drivers!
  
  
• Free staff training on what you need, when you want it with CERTIFICATES
  
  
• Easy to arrange medication waste collections and returns
  
  
• Support with local Authority Inspections
  
  
• 7 day emergency cover, including Bank Holidays… You will never be left in the lurch
  
  
• Choice of medication system… You choose any type of blister system or traditional bottles/boxes
  
  
• We put as much of the medication as possible into blister packs thus eliminating the confusion for staff when looking for boxes and bottles in the trolley. Where the blister option is chosen we can pack even really huge tablets/ when required medication/mid cycle antibiotics etc
  
  
• We will soon be able to blister liquids (from May 2008, first machine to be used in a Pharmacy in this country)
  
  
• No messy inaccurate MAR charts… and we also present and rack the medication to your specification! Other chemists will tell you this is not possible to provide such a service for you… it is… they just don’t want to do it!
  
  
• Technical advice when required
  
  
• The least complicated procedures around, for your staff to manage YOUR Pharmacy supply safely, easily and save time too!
  
  
• You or your staff will be able to speak easily with any member of our extended helpful team but you will be appointed a Key Contact and Deputy Key Contact who will be very familiar will all aspects of your home
  
  
• We log all communications with your home which includes every single phone call in and out; this gives you a complete audit trail on medication issues which is becoming increasing necessary to comply with CSCI standard 9
  
  
• Pharmacist visits and audits when required
  
  
• Medication use reviews
  
  
• Free choice of trolley/fax or laptop with scanner (an innovative and convenient way of transmitting prescriptions to us with an audit trail) whilst you use our service
  
  
• Service level agreement to outline our promise to you
  
  
• The distance will not be a problem… It is like having a Pharmacy next door … we have daily deliveries to your area, plus extra if you have an emergency

Even more important than our pledge, being an independent specialist, we can completely tailor our service to your specific requirements as we understand that your needs may be different to other homes.

We aim to not only provide an accurate, complete and timely delivery of your monthly medication but to dramatically reduce staff time and frustration in dealing with all medication issues.

If you like the idea but are more worried about the hassle of moving Pharmacy there’s no need to worry! We understand this, having gone through the process many times. We will appoint you a liaison technician to deal with all aspects of the change and training, leaving your staff free to concentrate on caring.

For a free review or discussion of your service, please feel free to contact us